Return Policy

For Nutu App, you may cancel your subscription at any time. If you chose a package with a BodyTrace scale and shipment of your scale has already begun, then we will not be able to refund you the cost of your scale. If you chose a package without a BodyTrace scale, then we will refund you on a prorated basis.

For Nutu Food, we ask that you contact us directly at We do not provide returns on food but we will always try to replace your meal if there was a problem with your delivery to make it right.